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Refund, Return & Cancellation Policy

Last updated: January 21, 2026

 

Digital Products (Music Downloads)

All digital products sold on empsucks.com, including downloadable songs, albums, and other digital content, are non-refundable and non-returnable once delivered.

Due to the nature of digital goods, all digital sales are final.

If you experience:

  • Download issues

  • Corrupted or incorrect files

Please contact us at support@empsucks.com, and we will promptly assist by re-sending or correcting the file.

 

Print-On-Demand Merchandise

All physical merchandise is produced on demand and fulfilled through our third-party partner Printify.

We do not accept returns or exchanges for:

  • Incorrect size selection

  • Buyer’s remorse

  • Incorrect shipping address provided at checkout

We will replace or refund items that arrive:

  • Damaged

  • Defective

  • Misprinted

To request a replacement or refund, contact support@empsucks.com within 7 days of delivery and include:

  • Your order number

  • Clear photos of the issue

 

Order Cancellations

Orders may be cancelled only before production begins.

Once an order has entered production or a digital download has been delivered, it cannot be cancelled.

 

Shipping Policy

Last updated: January 21, 2026

 

Processing Time

All merchandise is printed on demand. Please allow:

  • 2–7 business days for production

  • Additional time for shipping based on destination

Digital products are delivered immediately after purchase.

 

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on:

  • Product type

  • Shipping destination

  • Selected shipping method

Delivery estimates are not guaranteed and may vary due to carrier delays, customs processing, or holidays.

 

Address Accuracy

Customers are responsible for providing accurate shipping information.
empsucks.com is not responsible for orders lost, delayed, or undeliverable due to incorrect addresses entered at checkout.

 

Privacy Policy

Last updated: January 21, 2026

 

Information We Collect

When you visit or make a purchase on empsucks.com, we may collect:

  • Name

  • Email address

  • Shipping address

  • Order details

  • Device and browser information

Payment information is processed securely by third-party payment processors.
We do not store full credit card or payment details.

 

How We Use Your Information

Your information is used to:

  • Process and fulfill orders

  • Deliver digital products

  • Communicate order updates

  • Provide customer support

  • Improve website performance and user experience

We do not sell, rent, or trade your personal information.

 

Third-Party Services

We use trusted third-party services, including:

  • Payment processors

  • Printify (order fulfillment)

  • Website hosting and analytics tools

These services only receive the data necessary to perform their functions.

 

Cookies

empsucks.com uses cookies to:

  • Enable site functionality

  • Analyze traffic

  • Improve user experience

You may disable cookies through your browser settings.

 

Terms & Conditions

Last updated: January 21, 2026

By accessing or purchasing from empsucks.com, you agree to the following terms.

 

Website Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to disrupt site security or functionality

  • Copy, scrape, or exploit site content without permission

 

Intellectual Property

All content on empsucks.com—including music, artwork, logos, branding, images, videos, and text—is owned by Entertainment Mafia Productions (EMP) and protected by applicable intellectual property laws.

Purchasing digital music grants you a personal, non-transferable license for personal use only.
Commercial use, redistribution, resale, or public performance is prohibited unless explicitly licensed in writing.

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Pricing & Availability

Prices and product availability are subject to change without notice.
We reserve the right to modify or discontinue products at any time.

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Limitation of Liability

empsucks.com is not liable for:

  • Indirect or incidental damages

  • Delays caused by third-party services

  • Improper use of purchased products

All products are provided “as is”.

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Governing Law

These terms are governed by the laws of the United States, without regard to conflict of law principles.

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Contact Information

For questions regarding these policies, contact:
support@empsucks.com

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